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Contacts

Create a contact

POST
/{phone_number_id}/contacts
const url = 'https://api.kirimdev.com/v1/106540352242922/contacts';
const options = {
method: 'POST',
headers: {
'Idempotency-Key': 'order-20260910-0001',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: '{"phone_number":"example","bsuid":"example","username":"example","name":"example","email":"hello@example.com","metadata":{"additionalProperty":"example"}}'
};
try {
const response = await fetch(url, options);
const data = await response.json();
console.log(data);
} catch (error) {
console.error(error);
}

Create a contact attached to the WhatsApp account identified by phone_number_id in the URL path.

phone_number_id
required

Meta WhatsApp Business phone_number_id of the connected account that should send / own this resource. Discoverable via GET /v1/accounts (returned as phone_number_id on each row).

string
/^\d{6,20}$/
Example
106540352242922

Meta WhatsApp Business phone_number_id of the connected account that should send / own this resource. Discoverable via GET /v1/accounts (returned as phone_number_id on each row).

Idempotency-Key

Optional retry key. Reusing the same key with the same method, path, and body within 24 hours returns the original response; reusing it for a different request returns 422.

string
Example
order-20260910-0001

Optional retry key. Reusing the same key with the same method, path, and body within 24 hours returns the original response; reusing it for a different request returns 422.

Media type application/json
object
phone_number
string
bsuid
string
/^[A-Z]{2}\.(ENT\.)?[A-Za-z0-9]{1,128}$/
username
string
>= 1 characters <= 100 characters
name
string
>= 1 characters <= 200 characters
email
string | null format: email
<= 255 characters
metadata
object
key
additional properties
Example generated
{
"phone_number": "example",
"bsuid": "example",
"username": "example",
"name": "example",
"email": "hello@example.com",
"metadata": {
"additionalProperty": "example"
}
}

Contact created

Media type application/json
object
data
required
object
id
required
string
object
required
string
Allowed values: contact
phone_number
required

Phone number in E.164. NULL when the contact was created via BSUID (username-adopted user with no shared phone number). See docs/meta-docs/bsuid.md.

string | null
bsuid
required

Business-Scoped User ID. Populated by inbound webhooks or when the contact was created via BSUID. Format: {ISO alpha-2 country}.{alphanumeric ≤128}.

string | null
parent_bsuid
required

Parent BSUID (managed businesses only). Format: {ISO alpha-2 country}.ENT.{alphanumeric ≤128}.

string | null
username
required

WhatsApp username of the contact, if the user has adopted the username feature. Case-insensitive when comparing per Meta rules; . and _ are significant.

string | null
name
required
string | null
email
required
string | null
metadata
required
object | null
whatsapp_account
required
object
phone_number
required
string | null
phone_number_id
required

Meta business_phone_number_id — use as the {phone_number_id} path segment in /v1/{phone_number_id}/... endpoints.

string | null
customer
required

End-customer (multi-tenant platform mode) that owns this account. NULL for direct-org accounts.

object
id
required
string
name
required
string
created_at
required
string format: date-time
updated_at
required
string format: date-time
request_id
required

Unique request identifier to include when contacting support.

string
Example
{
"data": {
"id": "ctc_01HXYZABCDEFGHJKMNPQRSTVWX",
"object": "contact",
"phone_number": "+628123456789",
"bsuid": "US.13491208655302741918",
"parent_bsuid": "US.ENT.11815799212886844830",
"username": "pablomorales",
"whatsapp_account": {
"phone_number_id": "106540352242922",
"customer": {
"id": "cus_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}
},
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}

Validation failure

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

A field value is invalid.

{
"error": {
"type": "invalid_request_error",
"code": "invalid_field_value",
"message": "A field value is invalid.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Authentication failure

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

The provided API key is invalid.

{
"error": {
"type": "authentication_error",
"code": "invalid_api_key",
"message": "The provided API key is invalid.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Resource not found

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Resource not found.

{
"error": {
"type": "not_found",
"code": "resource_not_found",
"message": "Resource not found.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Conflict (e.g. template already exists, webhook subscription disabled, setup link inactive)

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

An identical request is still being processed. Retry later.

{
"error": {
"type": "conflict",
"code": "idempotency_in_progress",
"message": "An identical request is still being processed. Retry later.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Semantic failure (e.g. idempotency key reuse, pre-send compliance guard, media not found)

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

The WhatsApp number is not verified for this organization.

{
"error": {
"type": "invalid_request_error",
"code": "whatsapp_number_not_verified",
"message": "The WhatsApp number is not verified for this organization.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Rate limit exceeded

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

Rate limit exceeded.

{
"error": {
"type": "rate_limit_error",
"code": "rate_limit_exceeded",
"message": "Rate limit exceeded.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}

Internal server error

Media type application/json
object
error
required
object
type
required
string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error api_error
code
required
string
message
required

Human-readable explanation of the error.

string
param

Request field associated with the error, when applicable.

string
request_id
required

Unique request identifier to include when contacting support.

string
Examples
Example default

An unexpected error occurred.

{
"error": {
"type": "api_error",
"code": "internal_error",
"message": "An unexpected error occurred.",
"request_id": "req_01HXYZABCDEFGHJKMNPQRSTVWX"
}
}